Privacy Policy
Last Updated: March 15, 2025
PowerConnectIQ respects your privacy. We understand that when you share financial information with us, you're placing significant trust in our hands. This policy explains how we collect, use, and protect your personal data when you interact with our financial reporting platform.
We operate from Argentina and comply with local data protection regulations, including Argentina's Personal Data Protection Act (Law 25,326) and relevant international standards where applicable.
Information We Collect
Account and Registration Data
When you create an account with PowerConnectIQ, we collect basic identification information including your full name, email address, phone number, and company details. If you're representing an organization, we also gather business registration information and tax identification numbers as required by Argentine financial reporting standards.
Financial and Investment Data
Our platform processes financial reports, investment portfolios, transaction histories, and related documentation you upload. This includes balance sheets, income statements, cash flow reports, and any supporting documents necessary for comprehensive financial analysis. We store this data securely and use it solely for generating reports and insights you've requested.
Usage and Technical Information
Like most online services, we automatically collect certain technical data. This includes your IP address, browser type, device information, operating system, and timestamps of your interactions with our platform. We also track which features you use most frequently and how you navigate through our reporting tools.
Important Note: We never sell your financial data to third parties. Your investment information and financial reports remain confidential and are used exclusively for providing our services to you.
How We Use Your Information
Your data serves specific purposes that directly support the services you've signed up for:
- Processing and generating financial reports tailored to your investment portfolio
- Maintaining and improving the accuracy of our analytical algorithms
- Communicating important updates about your account, reports, or regulatory changes
- Providing customer support when you encounter issues or have questions
- Detecting and preventing fraudulent activity or unauthorized access
- Complying with Argentine financial regulations and legal obligations
- Improving our platform based on how users interact with various features
We occasionally send educational content about financial reporting best practices, but you can opt out of these communications anytime. Critical service notifications will still reach you because they're necessary for account security and compliance.
Data Storage and Security
Where Your Data Lives
We store your information on secure servers located in Argentina, with encrypted backups maintained in compliance with local data residency requirements. Our infrastructure meets international security standards including ISO 27001 certification.
Security Measures
Financial data deserves serious protection. We use bank-level encryption (AES-256) for data at rest and TLS 1.3 for data in transit. Access to your information is strictly limited to authorized personnel who need it to provide services, and all access is logged and monitored.
Security Layer | Implementation |
---|---|
Encryption in Transit | TLS 1.3 protocol for all data transmission |
Encryption at Rest | AES-256 encryption for stored data |
Access Control | Multi-factor authentication and role-based permissions |
Monitoring | 24/7 security monitoring and intrusion detection |
Backup | Encrypted daily backups with 30-day retention |
Despite our best efforts, no system is completely immune to security breaches. If we detect any unauthorized access to your data, we'll notify you within 72 hours and explain what happened, what information was affected, and what steps we're taking to address the situation.
Sharing Your Information
We don't sell your data. Period. However, we do share information in limited circumstances:
Service Providers
We work with carefully vetted third-party companies that help us deliver our services. This includes cloud hosting providers, email delivery services, and payment processors. These partners can only access the minimum data necessary to perform their specific function, and they're contractually bound to protect your information and use it exclusively for services they provide to us.
Legal Requirements
Argentine law sometimes requires us to disclose information to government authorities. We'll comply with valid legal requests from law enforcement, tax authorities, or regulatory bodies when properly authorized. If legally permitted, we'll notify you before disclosing your information.
Business Transfers
If PowerConnectIQ is acquired by another company or merges with another business, your data would transfer to the new entity. We'd notify you before this happens and explain any changes to how your information is handled.
Your Privacy Rights
Under Argentine law (Law 25,326), you have specific rights regarding your personal data:
Access Your Data
You can request a copy of all personal information we hold about you. We'll provide this in a structured, commonly used format within 10 business days of your request.
Correct Inaccuracies
If information we hold is wrong or outdated, you have the right to correct it. Most account information can be updated directly through your dashboard. For financial data corrections, contact our support team to ensure changes are properly documented.
Delete Your Account
You can request deletion of your account and associated data at any time. We'll process this within 30 days, though we may retain certain records for up to 10 years to comply with Argentine financial record-keeping requirements.
Restrict Processing
In certain circumstances, you can ask us to limit how we use your data. For example, if you're disputing the accuracy of information, you can request we pause processing until the issue is resolved.
Data Portability
You can request your financial reports and uploaded documents in a machine-readable format, which you can then transfer to another service provider.
How to Exercise Your Rights: Contact us at [email protected] with your request. We'll verify your identity and process legitimate requests promptly. There's no charge for most requests, though we may charge a reasonable fee for excessive or repetitive requests.
Data Retention
We keep your information only as long as necessary for the purposes described in this policy or as required by law. Here's how long we typically retain different types of data:
- Active Account Data: Retained while your account remains active
- Financial Reports: Stored for 10 years to comply with Argentine fiscal requirements
- Transaction Records: Maintained for 10 years as mandated by financial regulations
- Support Communications: Kept for 3 years for quality assurance purposes
- Technical Logs: Retained for 12 months for security monitoring
- Marketing Preferences: Stored until you opt out or close your account
After these periods expire, we securely delete or anonymize your information so it can no longer identify you.
Cookies and Tracking
Our website uses cookies and similar technologies to function properly and improve your experience. Essential cookies are necessary for basic operations like maintaining your login session and remembering your preferences. We also use analytics cookies to understand how people use our platform, which helps us identify and fix issues.
You can control cookie preferences through your browser settings. Keep in mind that disabling certain cookies may affect platform functionality. We don't use advertising cookies or track you across other websites.
International Data Transfers
Your data is primarily stored and processed in Argentina. If we need to transfer information outside Argentina for technical reasons, we ensure adequate protection through standard contractual clauses approved by Argentine data protection authorities. We'll notify you if your data will be processed in countries with different privacy standards.
Children's Privacy
PowerConnectIQ is designed for business and investment professionals. We don't knowingly collect information from individuals under 18 years old. If you're a parent who discovers your child has provided us with personal information, contact us immediately and we'll delete it.
Changes to This Policy
We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email and display a prominent notice on our platform. The "Last Updated" date at the top shows when the most recent changes took effect.
We encourage you to review this policy periodically. Continued use of our services after changes take effect means you accept the updated terms.
Your Consent
By creating an account and using PowerConnectIQ, you consent to the collection, use, and processing of your information as described in this policy. You can withdraw consent at any time by closing your account, though this will terminate your access to our services.
Questions or Concerns?
If you have questions about this privacy policy or how we handle your data, we're here to help. Reach out through any of these channels:
Email: [email protected]
Phone: +54 11 7720 3139
Mail: Juan Saá 48, D5700 San Luis, Argentina
We typically respond to privacy inquiries within 3 business days. For urgent security concerns, call us directly.